Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Account Information: Name, email address, password
• Learning Data: Your progress, character study history, preferences
• Payment Information: Billing details processed securely by our payment processor
• Usage Data: How you interact with our platform, features used, session duration

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• Provide personalized Chinese learning experiences
• Track your learning progress and adapt content accordingly
• Process payments and manage subscriptions
• Send important updates about our service
• Provide customer support and respond to inquiries
• Improve our platform based on usage patterns

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except:

• Service Providers: Trusted partners who help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Data encryption in transit and at rest
• Regular security audits and updates
• Limited access to personal information
• Secure payment processing through certified providers

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Export your learning data
• Opt out of marketing communications

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

• Essential cookies for platform functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: